Severn Trent Services Club Attendant in Celebration, Florida

Overview

JOB FUNCTION / PURPOSE

Provide excellent customer service, answer questions from visitors, and perform point of sale transactions for credentials. Provide general custodial support to the club house. This entails cleaning and tidying the premises, as well as to apply preventative measures to ensure the cleanness of all areas within the recreational center.

Responsibilities

PRIMARY RESPONSIBILITIES

  • Generate access credentials for owners and tenants and follow point of sales procedures.

  • Maintains files and generate daily logs.

  • Perform custodial tasks such as sweep and mop floors and vacuum carpets, remove trash.

  • Wash and sanitize bathroom to include; toilets, mirrors, sinks and restock disposables (e.g. soap, toilet paper, paper towels, etc.)

  • Clean and sanitize equipment. Contact vendor and report any problems with equipment.

  • Order and replaces doggie pots and liners at club house.

  • Perform pressure washing as needed.

  • Perform light painting as necessary.

  • Perform maintenance and minor repairs (replacing broken switches, fixing door handles, etc.).

  • Report major damages and oversee repairs by contractors/vendors.

  • Secure and monitor facilities by locking doors, closing windows and setting up the alarm.

  • Set up room for meetings and post sign as required.

  • Maintain effective communication with Administrative Assistant.

  • Other duties as assigned.

Qualifications

Qualifications

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience : High School Diploma or GED.

Technical : Ability to follow manual & operating instructions. Knowledge of process control techniques, maintenance procedures & safety practices. Ability to perform routine maintenance/repairs. Ability to work with required tools.

Communication : Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations. Bilingual preferred.

Problem Solving & Quality : Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality.

Managing For Results : Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks.

Leadership & Initiative : Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.

Job ID 2017-2668

Type Regular Full-Time

Location(s) US-FL-Celebration

Posted Date 10/12/2017

Category Management Services