Severn Trent Services Field Services Manager in Celebration, Florida


The Field Services Manager manages the day-to-day activities of staff who perform repairs on collection & distribution systems for municipalities. Must have Florida Class B Wastewater Collections License.


  • Participates in the development and implementation of goals, strategies, and operating policies/procedures.

  • Manages teams related to hiring, on-boarding, performance management, utilization, training, development, salary, promotions, transfers and terminations.

  • Guides Assistant Managers on budget execution.

  • Manages vehicle fleet and equipment for the department. Manages and tracks equipment utilization/inventory and oversees tool and parts lists required for each employee. Manages office inventory for entire location.

  • Meets and approves outside contractors to ensure all company SOPs are met.

  • Reviews, approves and directs building activities (removal, repair, replacement, etc.) for entire office location.

  • Ensures all DOT requirements are followed. Holds weekly safety training meetings twice per month.

  • Other duties as assigned.


Education/Experience : High School Diploma or GED and 10 years Distribution/Collection System experience. Previous supervisory experience preferred.

Licenses/Certifications : Valid Driver’s License. Level 3 or 4 Distribution/Collection System Operator license or Water/Wastewater License. One Call training and certificate.

Technical : Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Ability to use Vehicle GPS System. Ability to use WorkDay. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.

Communication : Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.

Problem Solving & Quality : Pays attention to detail. Identifies & solves complex issues. Thinks “big picture” when assessing problems/opportunities. Develops innovative & creative solutions.

Managing For Results : Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.

Leadership & Initiative : Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.


Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.

Job ID 2017-2660

Type Regular Full-Time

Location(s) US-FL-Celebration

Posted Date 8/29/2017

Category Operations