Severn Trent Services Regional Administrative Assistant III (Tech 3) in Katy, Texas
JOB FUNCTION / PURPOSE
The Administrative Assistant III is responsible for providing administrative support duties of a moderate to highly skilled nature.
Must have experience submitting and processing purchase orders.
Netsuite software is a bonus
Manages the workflow of a specific department or team. May act as working supervisor for other office staff members.
Prepares correspondence, including letters, memos, e-mail for internal teams and external clients requiring some understanding of technical matters based on knowledge, verbal direction or research.
Answers and directs phone calls and, as appropriate, handles according to subject matter knowledge. Assists and directs all guests, clients and customers for meetings, appointments and service.
Performs general office support duties including: copying, filing, mailing and faxing; maintaining office directories and filing systems; managing office supplies. May also perform customer service, finance and human resources tasks.
Schedules meetings, books conference rooms and assists in meeting support. Initiates action items from manager’s meeting notes and distributes accordingly. Provides travel and event coordination support.
May assist with administrative duties specific to a District and Community/Property. Tasks may include: responding to resident calls and work order requests; maintaining event calendars; managing access cards and barcodes.
Assists manager with special projects as needed.
Other duties as assigned (region specific).
EDUCATION, EXPERIENCE AND SKILLS
Education/Experience : High School Diploma or GED and 3-5 years related experience.
Technical : Advanced proficiency with Microsoft Office applications & internet; Working knowledge of Concur & expense tracking. Ability to use Lync. Ability to learn CMMS, CAD & Hansen (may vary). Advanced math skills including debits & credits. Working knowledge of post office protocol, bulk mail processing, work order systems & handling. Working knowledge of Work Day and Vehicle GPS System.
Communication : Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information.
Problem Solving & Quality : Pays attention to detail. Identifies & solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality & productivity. Identifies, solves complex issues.
Managing For Results : Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects & priorities. Demonstrates flexibility in workflow/scheduling.
Leadership & Initiative : Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for Coership & development. Trains others. Takes charge in absence of supervisor.
The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.
Job ID 2018-3098
Type Regular Full-Time
Posted Date 5/9/2018