Severn Trent Services Water & Wastewater Utility Crew Chief in Kingwood, Texas


The Water & Wastewater Utility Crew Chief is responsible for training and overseeing the daily activities of the Utility Technician staff responsible for a wide range of duties include laying pipes, lines, water meters and other activities.



  • Allocates work and provides technical direction, assistance and training to other personnel.

  • Organizes schedules and emergency repairs in plants. Responds to call outs and after hour emergencies. Creates and completes work orders.

  • Ensures that all SOPs are followed and DOT, OSHA and other requirements are met. Makes recommendations for improving SOPs.

  • Operates vehicles & special equipment including forklift, backhoe, amphibious vehicle, vactor, probing rod, motor vehicle, portable generators, pumps, chain saws, chop saws, sewer cleaning machine, etc.

  • Ensures all grounds maintenance work is completed.

  • Installs and performs repairs in water and sewer systems.

  • Advises purchasing on equipment needs.

  • Other duties as assigned.


Education/Experience : High School Diploma or GED and 3-5 years Distribution/Collection System experience. Previous supervisory experience preferred.

Licenses/Certifications : Valid Driver’s License (Class A CDL required in order to drive combination rig of truck, trailer & backhoe) and maintains insurable driving record. Level 3 or 4 Distribution/Collection System Operator license or Water/Wastewater License. One Call training and certificate.

Technical : Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.

Communication : Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Communicates detailed information.

Problem Solving & Quality : Pays attention to detail. Identifies & solves complex issues. Escalates issues accordingly; Checks work for quality. Shares suggestions to improve quality & productivity. Identifies, solves complex issues.

Managing For Results : Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks, projects & priorities. Demonstrates flexibility in workflow & scheduling.

Leadership & Initiative : Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains others. Takes charge in absence of supervisor.


Must be able to: frequently lift 50-80 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.


Job ID 2017-2824

Type Regular Full-Time

Location(s) US-TX-Kingwood

Posted Date 11/29/2017

Category Operations