Severn Trent Services Accounts Receivable Specialist (Tech 2) in Sandy Springs, Georgia

Overview

JOB FUNCTION / PURPOSE

The Accountants Receivable Specialist is responsible for assigned duties associated with the collection of all monies deposited with the City.

Responsibilities

PRIMARY RESPONSIBILITIES

  • Interact with and manage face-to-face customers who pay various fees locally

  • Fully participate with the annual business license renewal process (prepare annual mailings, respond to inquiries, post payments, follow-up on pending items, print and mail business licenses)

  • Responsible for imaging all documents to the customers files for record retention purposes

  • Responds to all customer inquiries

  • Ability to read, comprehend and implement directives presented by City ordinance

  • Prepares deposits and daily reporting for finance.

  • Ability to multi-task, work in a high volume, fast-paced environment with multiple systems

  • Comfortable working in a team environment

  • Other duties as assigned.

Qualifications

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience : High School Degree or GED and in Accounting or Business and 1 year of previous accounts receivable experience.

Technical : Advanced proficiency with Microsoft Office applications & internet. Knowledge of accounting practices and procedures.

Communication : Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback.

Problem Solving & Quality : Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Shares suggestions to improve quality & productivity.

Managing For Results : Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Demonstrates flexibility in workflow & scheduling.

Leadership & Initiative : Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for development.

PHYSICAL DEMANDS

The work environment is characteristic of an office environment: sitting, standing, walking, bending and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.

Job ID 2018-3054

Type Regular Full-Time

Location(s) US-GA-Sandy Springs

Posted Date 4/9/2018

Category Management Services